If you are unsure of where to go or who to use please read this review.

Mark Jackson and his team I found to have been helpful, understanding, considerate and very professional.
This family run business I recommend as excellent.

Nothing was too much trouble, day or night.
Always responded to calls and emails promptly leaving me feeling valued and understood.
No matter how many times or what my concerns, he showed great respect and compassion.
He guided and explained from start to finish.
A family business that is so caring and devoted with supporting people in their hour of need.

From losing a loved one to laying them to rest, Mark and his team are the best.

Thank you again and kindest regards

C Nugent. Wednesfield, Wolverhampton

Dear Mark,
We just wanted to say thank you to you and your team for the excellent service you provided for ‘R J****’ funeral and for your excellent standard of care, professionalism and respect shown to us all. It was very much appreciated on what was a very difficult day.
Kind Regards The ‘J’ Family.

Dear Mark & Team,
I would like to thank you for looking after my Mom M***** M**** so well. Most of all thank you for allowing me to visit her several times (not just an hour the day before the funeral, like others offer) Things like this all help with the grieving process.
Many Thanks Mrs TR & Family

From my first contact with Mark at Jacksons Funeral Services to my last, I felt that he and his team was ensuring that my needs were met. I had rang other funeral places but didn’t feel the warmth generated by Jacksons. Even little things like a phone call out the blue to check everything was ok, just made it feel very personal to me. The fees quoted were adhered to (some things which are clearly explained are extras) but the final fee was less than others were quoting. I never felt pressured or rushed in all my dealings. A big thank you and well done the whole team both front of house and behind the scenes. I used the Oxley Branch.

To Mark, Bill & Families,

Thank you all so much for making Mom’s funeral proceed with professionalism and dignity. Your attention to detail is amazing.

We are truly grateful to you all

Regards Mary & Pat

Dear Mark,

On behalf of my two sons L** & N***, I would like to thank you so much for all your help in arranging the funeral of my husband B****.

You were so kind and thoughtful in the way you dealt with everything. The whole funeral went so well, I couldn’t have asked for a better service. So thank you again.

Mrs CM

Mark went above and beyond to arrange the funeral for my husband , nothing was too much trouble , we had regular contact and kept me up to speed on everything, I cannot thank him and his staff enough for how they dealt with such a devastating time for myself and daughters , I chose this directors because they had alternative transport , I chose Ernie the VW camper , because we love ours , it went well from start to finish , and Les Doughty the Vicar he put us in touch with was brilliant also , so loving and caring , he also did us proud.

We, as a family, wanted to thank you for the respectful and professional way you handled H’s funeral today. Although we were few in number we do feel H had the right send-off

To Mark and the Team at Jackson’s

Just wanted to say a huge thank you for all the arrangements for dad’s funeral, you looked after him so well and he would have been so pleased you gave him a shave!! Yesterday couldn’t have gone any better and he had a wonderful send off.

CS, WL & Family

Good Afternoon, Just home and a cup of tea to hand. I want to say a massive thank you for a wonderful fitting funeral for Pat, I am sure she would have loved it too. Mark everything was perfect from start to finish and thank you to Fr Peter for lovely words and prayers. You have made it all so easy for me at a difficult time in the most difficult of times. Thank you both once more, Kindest Regards, Lynn

Thank you so much for all your hard work during our darkest hour. The Jazz Band you found were great and we know Colin would have loved them. Once again we cannot thank you enough for everything you did. Kind Regards Rita & Family

Dear Mark & Debbie,

Thank you for arranging Eric’s funeral. Always being there and willing to help us with every query. For treating us with so much kindness and compassion. Forever grateful Pat Cotgrave & Family

Mark, Thank you so much for the help you gave with the funeral arrangements of my late husband D***. We appreciated your advise and professionalism, nothing was too much trouble. Please accept our heartfelt thanks to you Mark and your team.

Kindest Regards Patricia, Lisa & Family

We would like to thank you all for the support you gave with the funeral arrangements of S******. You gave an excellent service and we are very grateful. We can not fault the service we received and everything was perfect from start to finish. We would highly recommend.

Love from the family of SP XX

No long letters, just a short note to say thank you for looking after D**** everything was just perfect. You and your team made sure everything ran smoothly…M Jackson & Son deserve all the accolades they get…you’re the best.

Love to all X X X

Thank you so much for your care and attention with M*****’s funeral. It was a very sad but amazing day – under the circumstances – also my thanks to Les, he was perfect. If M***** was looking down he would have said “Wow”! so many there to say goodbye. Again Many Thanks, Pauline X

Thank you so much for looking after Rita so well and supporting us on the day of her funeral. Words are not enough!

The Wylde Family

Debbie & Mark were both very caring and compassionate at this sad time. They showed nothing was too much trouble for them. Thanks to you both, Margaret

I would like to say a big thank you to Jackson’s funeral home for care that you gave to my late partner Anthony. Your team where really professional and made the family feel happy that we used your service. I wish you and your service all the best for the future. I will highly recommend your funeral home to people that I know who live in Wolverhampton and surrounding areas.

Kind Regards

Gloria Jordon

Dear All, We would like to thank you all very much for the professional, stress free service that you provided and for giving B*** the send-off he deserved. The horses were absolutely beautiful, we are so pleased we decided to have them. The route took us past where we used to work on a farm many years ago in Pendeford…this is where he enjoyed looking after horses and it also took us past the house where we grew-up. You were all very kind and helpful, which was very much appreciated, Many thanks B**** & The C Family.

Dear Mark, Debbie and the staff at M Jackson & Son Funerals,

I just wanted to write to say thank you for arranging the funeral of my late husband B****. My family and I are so pleased with our decision to choose you to take charge of proceedings. I did call a couple of other companies to enquire about costs etc however from my first call to you [when I spoke with Debbie] and after our first meeting we just felt so comfortable and safe…it just felt right – if you know what I mean. As for the service…well at my time of life we are unfortunately going to more and more funerals and I have to say you did us all proud…excellent service and attention to detail was amazing. Afterwards, at the wake, I have to tell you that you were spoken very highly of with quite a few people asking who we had used to make the arrangements and how well it had all gone. I will certainly be recommending your services to others. Thank you all again Mrs A G

Dear Mr Jackson, I wanted to write a personal note of thanks for arranging and organising the funeral of my late husband B**. Many people have written to me and said it was a ‘lovely service’ and it had taken place in a ‘perfect setting’. My family hoped to pay tribute to B** in the best way they could and I feel that with your help and with that of the Celebrant we achieved this. With Best Wishes Mrs AS

Dear Mark,
Thank you so much for your kindness and support in arranging the funeral for my late Aunt KH and all the kindness and direction that you gave to David, myself and all the family. The smallest detail never seemed too much trouble and the event ran so smoothly.
Yours CA

Very warm, understanding & professional, everything was considered and planed.
Trying to accommodate a request from a grandchild in Australia who could not attend other than by ‘FaceTime’ was an odd request but it was so very important for her to say goodbye to her grandma. All was handled with care, dignity and compassion and this transformed the hurt my daughter felt. I was so grateful.

To Debbie,
Just a small gift to say how much I appreciated all you did for me and Bob; the care you gave him and the support you gave me. “Above & Beyond” hardly describes it and my appreciation. I am sure both you and Mark made all the difference to me coping with the loss of a very special and caring man who deserved so much but was taken so unexpectedly and early.

Mrs BV XX

Dear Mark & Deb,
We just wanted to thank you for all the kindness, consideration and support you gave with the funeral arrangements for our Mom MW. You really do give an excellent service and we wish you all the best with your business, we will certainly speak highly of you to our friends and family.
It’s clear that you do care about your customers and you give that personal touch. You were very flexible and accommodating and we took great comfort in knowing you were looking after Mom.
Thank you so much.
Kind Regards LM & GW

My mother passed away recently and unsure what to do a friend told us to come and see Mark & Debbie at M Jackson & Son Funeral Services, Tettenhall. We liked the idea of a family business looking after Mom so we paid them a visit. On visiting and talking with Mark our minds were put at ease straight away with all aspects of the funeral was discussed in detail, we came away safe in the knowledge that Mom would be well looked after. Everything was explained all through the arrangements and both Mark & Debbie kept us informed throughout. We can not fault the service we received and everything was perfect from start to finish.
Thank you C family

Excellent service and nothing too much trouble. Very friendly and caring. Cannot fault anything and would highly recommend.

Hi Mark & Debbie,
We just wanted to send you this quick note of thanks for looking after Dad (and us) when Mom passed away. Your care was absolutely outstanding and Dad has said he was so please that he chose you to look after Mom after seeing your advert in the Express & Star. We would have probably used one of the bigger companies in Wolves but I know Mom didn’t want to be treated as a number and the care we have all received is so much better than we could have hoped.
Thank you so much and we hope your business continues to grow, we will certainly be recommending you to others who find themselves in need of your services.

Our Heartfelt Thanks T,G & K (and Alffie the dog) XXX

We were led by the hand through the complexities of arranging a funeral, something that none of us had faced before. I shall be asking that my family use Mark for me when my time comes.

On behalf of my mother and the whole family can we just express our sincere thanks to you and Debbie for your kindness and care throughout a very difficult time for all of us.
Your service was first class throughout.

Thanks & Best wishes
AB

To Mark & Debbie,
We would like to thank you both and your team for such a professional and friendly service. Everything about the day was perfect. We would highly recommend you.
Thank you again for helping myself and my family through this difficult time.
Love
Irene Lavelle & Family
X X

Dear Mark & Debbie,
Thank you for everything you have done for us after the loss of Ivy.
Your professionalism was evident from our initial contact, throughout all the preparations and on the day of the funeral. It was nice that we dealt with the same person all through the arrangements and on the day.
We all very much appreciate your sensitivity and kindness, helping to make such a sad experience less stressful and easier to bear.
We would not hesitate to recommend your services to others.
Vivien & Robert Matthewson
Gillian Jones & Philip Edwards

You came highly recommended as one of the city’s best funeral directors.
I made an excellent choice.
Thank you.

We were looking for a family business to carry out my husband’s funeral – not a large impersonal business and M Jackson & Son suited perfectly. Their funeral home was lovely, everything we asked for was provided, Mark even managed to find the wooden handles I had requested. The funeral service went exactly as we had requested. We were particularly impressed with how my husband was presented to us in the Chapel of Rest, this was so important to me.
We were more than pleased with the care and attention we received under very difficult circumstances and we wouldn’t hesitate to recommend you if the occasion arose.

Regards S Marsh & Family

Mark & Debbie,
Thank you both so much for your kindness and support in arranging our mom’s funeral, everything was perfect. Even after the funeral you have continued to help us. Your attention to detail was spot on, we couldn’t recommend you more highly and wish you continued success.
Sincere thanks.

So comforting to be supported and assisted at such a sad time by a family run business. So much more personal and caring. Everything and more was made available to us particularly the additional viewings at short notice was appreciated. Everything was very professional. Thank You.

Mark & Debbie, Your help and support was always here for my family. Your kindness couldn’t be appreciated more.

The family of Mrs Whitehouse would just like to thank you so much, everything was perfect. You’re right ‘from my family to yours’ thank you so much.
X X
We would highly recommend you.

Taken from the Express & Star dated July 1st, 2017:

Thank you Mark Jackson from Jackson & Son, Wergs Road, Wolverhampton, for the loving care you gave in arranging the funeral for Colin Cornes.
Your support and concern at all times made everything as easy as possible for us as a family.
We wouldn’t hesitate to recommend you to anyone requiring Independent Funeral Directors of the highest level.

Thank You
Margaret Cornes
X X

To Mark, Debbie & Staff at M Jackson & Son,
Thank you for the care you took in arranging the funeral of my estranged husband John and also for understanding my financial situation. If I lived in Wolverhampton I would be recommending you to other people.
Thank you, Ruth.

We would like to thank Mark, Debbie & Staff at M Jackson & Son for their efficient service. Mark said he would look after Mom for us and that comment stayed with us and we believe that he did. Mom would have been proud of how the day went. Kind Regards to you all from the family of Mary Ellitts. God Bless x

To Mark & Deb,
Thank you for getting us through this difficult time and also for looking after our dad as your own.

From
Nandra Family

Cher Mark & Debbie,
Merci beaucoup pour cette cérémonie. Merci de votre professionnalisme votre empathie et votre compassion. C’était ma foi avec nous lors de cette cérémonie.

Dear Mark & Debbie,
Thank you very much for this ceremony. Thank you for your professionalism your empathy and compassion. It was my faith was with us at this ceremony.
(My best translation!!)

Just wanted to say thank you so much for looking after our mother. I don’t know how you do what you do but both you and your wife Debbie deserve medals…you were both absolutely fantastic. You guided us through every part of the funeral process with ease, were professional and respectful at all times, whilst somehow managing to keep us smiling at this sad time….Mark your kind words meant so much me – you instinctively knew when I need support and always knew what to say to keep us focused on Mom and what she would have wanted….even when I emailed you at night I was so surprised to get a reply almost straight away…and that was after 11pm I think! so your dedication and service is by far the best…Debbie thanks for the hugs and copious amounts of coffee, we got though it just like you said we would but only thanks to you. After being let down terribly by ******** and *** **** on past funerals we have arranged we are so glad you were recommended to us and will gladly pass on your details to others who are in need of your services.
Thank you and God Bless
XX
MN

Dear Mark & Debbie,
Thank you very much for everything you did for our Son’s funeral. we particularly appreciated Mark’s visit to us at home and the personal, family service you gave us. You really helped us cope with the saddest of times. Your services will be highly reccommended.
Thank you

J & C Nockels & Family.

Mark, Debbie & Family,

Thank you so much for supporting us through a difficult time. You have been so caring and have gone the extra mile in the service that you have provided. I hope that your business continues to grow – you are working hard and deserve every success.

Best Wishes,

Sue & Hilary

Dear Mark,

Thank’s so much to you both (Debbie) for your help and support in dealing with the funeral arrangements for my late husband G*****. The guidance you gave was invaluable and I really don’t know how I would have got through it without you. The service you and your staff gave was far superior to that which I have seen before at funerals and it meant a lot to be treated like a widow rather than a number….in my opinion you both do a wonderful job for which there are no words to express my full appreciation. Please forward my thanks to all involved.

You are both the best and I hope to stay friends with you for many years….I’ll be in for a cuppa and a chat soon XX

Kindest thanks MS

As this was the first funeral I had to arrange I was very apprehensive; I need not have worried. Everything was explained in detail and I was kept well informed throughout. This was a very personal and professional arrangement and it helped me through my grief by not having to worry. The horses were outstanding. We would have no issue with recommending your services to anyone….Can’t thank you enough Mark and Debbie.  CP (04/10/16)

“The service I received was excellent and I have been given valuable information regarding the ashes and how the family should deal with them at the appropriate time. I would have no hesitation in recommending you. JT”