Dear Mark,
We wanted to thank you and all at Jackson’s, for the excellent service you provided to our family when mom and dad died. It was always going to be a very sad and challenging time when they left us and for both to go within a couple of weeks was a real test.
However, the service and kindness we received from you was something that made it all a site more manageable. Thank you for guiding us through, suggesting Tracy as a celebrant and for your overall compassion and understanding.
With the very best of wishes J & M W*******

Dear Mark, Bill and your amazing team,
Just a quick note to thank you for all you have done for the family. From opening on a Sunday, answering emails at all hours to the amazing flowers and the service was just beautiful, just what mom would have wanted. We don’t know what we would have done without you…absolutely everything went perfectly. Please pass on our thanks to the whole team involved.
DC & Family

Dear Mark and your Team,
We just wanted to write to you to say thank you so much for doing such a lovely and professional job of Mom’s (B****) funeral. Everything went to plan despite my making changes to the music 🙂
Everyone who attended said how lovely it was and that we (you) had done mom proud.
Thank you again & Kindest Regards
B****, G****** & Family

Whilst I’m writing to you can you please accept all of our families thanks for the way Jacksons have conducted mom’s funeral service, many of the guests at the service commented on the words Les used as being wonderful and full of love, I have spoken and written to Les about this, we were also very pleased with how your father directed all of the proceedings on the day and although it’s not usually the done thing in society to recommended an undertaker, we certainly would definitely recommend your services to anyone.

Once again thank you

Mr M P****

Dear Mr Jackson,
A huge thank you to you and your father for caring for my mother R******* L*** and the support you gave to me and my family.
The funeral was as good as we could have hoped and I am grateful to you for making that possible.
Kind Regards
Mrs J P****

Mark,
I’m just writing to say thank you so much for an amazing service. The entire process was so straightforward and smooth and the drivers, your father and Tracy were great. Can’t thank you enough, really appreciate it.
Sheila and Family

Hi Mark,
Just a quick note to say thanks for all you have done for us over the past few weeks. After trawling the internet we are so happy that we found your family company…a breath of fresh air after dealing with (******* Funeral Directors) in the past. With them being one of the biggest in Wolverhampton you would expect more but they let us down terribly when dealing with my dad…they brought the wrong flowers and turned up late. After that there was no way Mom was going to the same company so that’s how we found you. The whole family were delighted with your services and your sympathetic attitude during the arrangements…we always felt that we were put first, even answered an email at 10pm…now that’s service! We will definitely be recommending your services to others, its about time these big companies understood there are more important things than profit.
You and your staff are *STARS* XXX

To Mark and everyone at M Jackson & Son.
Thank you for your kindness and hard work during our sad time.
From A, M, C & E

Dear Mark & Bill,
Thank you for the professional and caring way you dealt with M**** service and everything else. The weather was not kind to us, but it went as good as it could have been. I will be recommending you to anyone who is in sad need of your services.
Best Wishes CM

Dear Mark,
A huge thank you for being there from the start to right at the end. You made the whole process a lot easier knowing both L***** & S**** were both being cared for to a high standard….words can’t express how eternally grateful we all were, as a family. The high standards you carried out on the day of the funeral – especially walking both Mother and Son side by side, something we will never forget. As a family we can now rest like L***** & S****….and hopefully you can rest without mother spooking you at work.
All our Love
S T***** & Family

Mark,
Thank you so very much for arranging A’s funeral.
It was very much what we asked for.
Sophie & John

If you are unsure of where to go or who to use please read this review.

Mark Jackson and his team I found to have been helpful, understanding, considerate and very professional.
This family run business I recommend as excellent.

Nothing was too much trouble, day or night.
Always responded to calls and emails promptly leaving me feeling valued and understood.
No matter how many times or what my concerns, he showed great respect and compassion.
He guided and explained from start to finish.
A family business that is so caring and devoted with supporting people in their hour of need.

From losing a loved one to laying them to rest, Mark and his team are the best.

Thank you again and kindest regards

C Nugent. Wednesfield, Wolverhampton

Dear Mark,
We just wanted to say thank you to you and your team for the excellent service you provided for ‘R J****’ funeral and for your excellent standard of care, professionalism and respect shown to us all. It was very much appreciated on what was a very difficult day.
Kind Regards The ‘J’ Family.

Dear Mark & Team,
I would like to thank you for looking after my Mom M***** M**** so well. Most of all thank you for allowing me to visit her several times (not just an hour the day before the funeral, like others offer) Things like this all help with the grieving process.
Many Thanks Mrs TR & Family

From my first contact with Mark at Jacksons Funeral Services to my last, I felt that he and his team was ensuring that my needs were met. I had rang other funeral places but didn’t feel the warmth generated by Jacksons. Even little things like a phone call out the blue to check everything was ok, just made it feel very personal to me. The fees quoted were adhered to (some things which are clearly explained are extras) but the final fee was less than others were quoting. I never felt pressured or rushed in all my dealings. A big thank you and well done the whole team both front of house and behind the scenes. I used the Oxley Branch.

To Mark, Bill & Families,

Thank you all so much for making Mom’s funeral proceed with professionalism and dignity. Your attention to detail is amazing.

We are truly grateful to you all

Regards Mary & Pat

Dear Mark,

On behalf of my two sons L** & N***, I would like to thank you so much for all your help in arranging the funeral of my husband B****.

You were so kind and thoughtful in the way you dealt with everything. The whole funeral went so well, I couldn’t have asked for a better service. So thank you again.

Mrs CM

Mark went above and beyond to arrange the funeral for my husband , nothing was too much trouble , we had regular contact and kept me up to speed on everything, I cannot thank him and his staff enough for how they dealt with such a devastating time for myself and daughters , I chose this directors because they had alternative transport , I chose Ernie the VW camper , because we love ours , it went well from start to finish , and Les Doughty the Vicar he put us in touch with was brilliant also , so loving and caring , he also did us proud.

We, as a family, wanted to thank you for the respectful and professional way you handled H’s funeral today. Although we were few in number we do feel H had the right send-off

To Mark and the Team at Jackson’s

Just wanted to say a huge thank you for all the arrangements for dad’s funeral, you looked after him so well and he would have been so pleased you gave him a shave!! Yesterday couldn’t have gone any better and he had a wonderful send off.

CS, WL & Family

Good Afternoon, Just home and a cup of tea to hand. I want to say a massive thank you for a wonderful fitting funeral for Pat, I am sure she would have loved it too. Mark everything was perfect from start to finish and thank you to Fr Peter for lovely words and prayers. You have made it all so easy for me at a difficult time in the most difficult of times. Thank you both once more, Kindest Regards, Lynn

Thank you so much for all your hard work during our darkest hour. The Jazz Band you found were great and we know Colin would have loved them. Once again we cannot thank you enough for everything you did. Kind Regards Rita & Family

Dear Mark & Debbie,

Thank you for arranging Eric’s funeral. Always being there and willing to help us with every query. For treating us with so much kindness and compassion. Forever grateful Pat Cotgrave & Family

Mark, Thank you so much for the help you gave with the funeral arrangements of my late husband D***. We appreciated your advise and professionalism, nothing was too much trouble. Please accept our heartfelt thanks to you Mark and your team.

Kindest Regards Patricia, Lisa & Family

We would like to thank you all for the support you gave with the funeral arrangements of S******. You gave an excellent service and we are very grateful. We can not fault the service we received and everything was perfect from start to finish. We would highly recommend.

Love from the family of SP XX

No long letters, just a short note to say thank you for looking after D**** everything was just perfect. You and your team made sure everything ran smoothly…M Jackson & Son deserve all the accolades they get…you’re the best.

Love to all X X X

Thank you so much for your care and attention with M*****’s funeral. It was a very sad but amazing day – under the circumstances – also my thanks to Les, he was perfect. If M***** was looking down he would have said “Wow”! so many there to say goodbye. Again Many Thanks, Pauline X

Thank you so much for looking after Rita so well and supporting us on the day of her funeral. Words are not enough!

The Wylde Family

Debbie & Mark were both very caring and compassionate at this sad time. They showed nothing was too much trouble for them. Thanks to you both, Margaret

I would like to say a big thank you to Jackson’s funeral home for care that you gave to my late partner Anthony. Your team where really professional and made the family feel happy that we used your service. I wish you and your service all the best for the future. I will highly recommend your funeral home to people that I know who live in Wolverhampton and surrounding areas.

Kind Regards

Gloria Jordon

Dear All, We would like to thank you all very much for the professional, stress free service that you provided and for giving B*** the send-off he deserved. The horses were absolutely beautiful, we are so pleased we decided to have them. The route took us past where we used to work on a farm many years ago in Pendeford…this is where he enjoyed looking after horses and it also took us past the house where we grew-up. You were all very kind and helpful, which was very much appreciated, Many thanks B**** & The C Family.

Dear Mark, Debbie and the staff at M Jackson & Son Funerals,

I just wanted to write to say thank you for arranging the funeral of my late husband B****. My family and I are so pleased with our decision to choose you to take charge of proceedings. I did call a couple of other companies to enquire about costs etc however from my first call to you [when I spoke with Debbie] and after our first meeting we just felt so comfortable and safe…it just felt right – if you know what I mean. As for the service…well at my time of life we are unfortunately going to more and more funerals and I have to say you did us all proud…excellent service and attention to detail was amazing. Afterwards, at the wake, I have to tell you that you were spoken very highly of with quite a few people asking who we had used to make the arrangements and how well it had all gone. I will certainly be recommending your services to others. Thank you all again Mrs A G

Dear Mr Jackson, I wanted to write a personal note of thanks for arranging and organising the funeral of my late husband B**. Many people have written to me and said it was a ‘lovely service’ and it had taken place in a ‘perfect setting’. My family hoped to pay tribute to B** in the best way they could and I feel that with your help and with that of the Celebrant we achieved this. With Best Wishes Mrs AS

Dear Mark,
Thank you so much for your kindness and support in arranging the funeral for my late Aunt KH and all the kindness and direction that you gave to David, myself and all the family. The smallest detail never seemed too much trouble and the event ran so smoothly.
Yours CA

Very warm, understanding & professional, everything was considered and planed.
Trying to accommodate a request from a grandchild in Australia who could not attend other than by ‘FaceTime’ was an odd request but it was so very important for her to say goodbye to her grandma. All was handled with care, dignity and compassion and this transformed the hurt my daughter felt. I was so grateful.

To Debbie,
Just a small gift to say how much I appreciated all you did for me and Bob; the care you gave him and the support you gave me. “Above & Beyond” hardly describes it and my appreciation. I am sure both you and Mark made all the difference to me coping with the loss of a very special and caring man who deserved so much but was taken so unexpectedly and early.

Mrs BV XX

Dear Mark & Deb,
We just wanted to thank you for all the kindness, consideration and support you gave with the funeral arrangements for our Mom MW. You really do give an excellent service and we wish you all the best with your business, we will certainly speak highly of you to our friends and family.
It’s clear that you do care about your customers and you give that personal touch. You were very flexible and accommodating and we took great comfort in knowing you were looking after Mom.
Thank you so much.
Kind Regards LM & GW

My mother passed away recently and unsure what to do a friend told us to come and see Mark & Debbie at M Jackson & Son Funeral Services, Tettenhall. We liked the idea of a family business looking after Mom so we paid them a visit. On visiting and talking with Mark our minds were put at ease straight away with all aspects of the funeral was discussed in detail, we came away safe in the knowledge that Mom would be well looked after. Everything was explained all through the arrangements and both Mark & Debbie kept us informed throughout. We can not fault the service we received and everything was perfect from start to finish.
Thank you C family

Excellent service and nothing too much trouble. Very friendly and caring. Cannot fault anything and would highly recommend.

Hi Mark & Debbie,
We just wanted to send you this quick note of thanks for looking after Dad (and us) when Mom passed away. Your care was absolutely outstanding and Dad has said he was so please that he chose you to look after Mom after seeing your advert in the Express & Star. We would have probably used one of the bigger companies in Wolves but I know Mom didn’t want to be treated as a number and the care we have all received is so much better than we could have hoped.
Thank you so much and we hope your business continues to grow, we will certainly be recommending you to others who find themselves in need of your services.

Our Heartfelt Thanks T,G & K (and Alffie the dog) XXX

We were led by the hand through the complexities of arranging a funeral, something that none of us had faced before. I shall be asking that my family use Mark for me when my time comes.

On behalf of my mother and the whole family can we just express our sincere thanks to you and Debbie for your kindness and care throughout a very difficult time for all of us.
Your service was first class throughout.

Thanks & Best wishes
AB

To Mark & Debbie,
We would like to thank you both and your team for such a professional and friendly service. Everything about the day was perfect. We would highly recommend you.
Thank you again for helping myself and my family through this difficult time.
Love
Irene Lavelle & Family
X X

Dear Mark & Debbie,
Thank you for everything you have done for us after the loss of Ivy.
Your professionalism was evident from our initial contact, throughout all the preparations and on the day of the funeral. It was nice that we dealt with the same person all through the arrangements and on the day.
We all very much appreciate your sensitivity and kindness, helping to make such a sad experience less stressful and easier to bear.
We would not hesitate to recommend your services to others.
Vivien & Robert Matthewson
Gillian Jones & Philip Edwards

You came highly recommended as one of the city’s best funeral directors.
I made an excellent choice.
Thank you.

We were looking for a family business to carry out my husband’s funeral – not a large impersonal business and M Jackson & Son suited perfectly. Their funeral home was lovely, everything we asked for was provided, Mark even managed to find the wooden handles I had requested. The funeral service went exactly as we had requested. We were particularly impressed with how my husband was presented to us in the Chapel of Rest, this was so important to me.
We were more than pleased with the care and attention we received under very difficult circumstances and we wouldn’t hesitate to recommend you if the occasion arose.

Regards S Marsh & Family

Mark & Debbie,
Thank you both so much for your kindness and support in arranging our mom’s funeral, everything was perfect. Even after the funeral you have continued to help us. Your attention to detail was spot on, we couldn’t recommend you more highly and wish you continued success.
Sincere thanks.

So comforting to be supported and assisted at such a sad time by a family run business. So much more personal and caring. Everything and more was made available to us particularly the additional viewings at short notice was appreciated. Everything was very professional. Thank You.

Mark & Debbie, Your help and support was always here for my family. Your kindness couldn’t be appreciated more.

The family of Mrs Whitehouse would just like to thank you so much, everything was perfect. You’re right ‘from my family to yours’ thank you so much.
X X
We would highly recommend you.