Dear Mark, Debbie and the staff at M Jackson & Son Funerals,

I just wanted to write to say thank you for arranging the funeral of my late husband B****. My family and I are so pleased with our decision to choose you to take charge of proceedings. I did call a couple of other companies to enquire about costs etc however from my first call to you [when I spoke with Debbie] and after our first meeting we just felt so comfortable and safe…it just felt right – if you know what I mean. As for the service…well at my time of life we are unfortunately going to more and more funerals and I have to say you did us all proud…excellent service and attention to detail was amazing. Afterwards, at the wake, I have to tell you that you were spoken very highly of with quite a few people asking who we had used to make the arrangements and how well it had all gone. I will certainly be recommending your services to others. Thank you all again Mrs A G

Dear Mr Jackson, I wanted to write a personal note of thanks for arranging and organising the funeral of my late husband B**. Many people have written to me and said it was a ‘lovely service’ and it had taken place in a ‘perfect setting’. My family hoped to pay tribute to B** in the best way they could and I feel that with your help and with that of the Celebrant we achieved this. With Best Wishes Mrs AS

Dear Mark,
Thank you so much for your kindness and support in arranging the funeral for my late Aunt KH and all the kindness and direction that you gave to David, myself and all the family. The smallest detail never seemed too much trouble and the event ran so smoothly.
Yours CA

Very warm, understanding & professional, everything was considered and planed.
Trying to accommodate a request from a grandchild in Australia who could not attend other than by ‘FaceTime’ was an odd request but it was so very important for her to say goodbye to her grandma. All was handled with care, dignity and compassion and this transformed the hurt my daughter felt. I was so grateful.

To Debbie,
Just a small gift to say how much I appreciated all you did for me and Bob; the care you gave him and the support you gave me. “Above & Beyond” hardly describes it and my appreciation. I am sure both you and Mark made all the difference to me coping with the loss of a very special and caring man who deserved so much but was taken so unexpectedly and early.

Mrs BV XX

Dear Mark & Deb,
We just wanted to thank you for all the kindness, consideration and support you gave with the funeral arrangements for our Mom MW. You really do give an excellent service and we wish you all the best with your business, we will certainly speak highly of you to our friends and family.
It’s clear that you do care about your customers and you give that personal touch. You were very flexible and accommodating and we took great comfort in knowing you were looking after Mom.
Thank you so much.
Kind Regards LM & GW

My mother passed away recently and unsure what to do a friend told us to come and see Mark & Debbie at M Jackson & Son Funeral Services, Tettenhall. We liked the idea of a family business looking after Mom so we paid them a visit. On visiting and talking with Mark our minds were put at ease straight away with all aspects of the funeral was discussed in detail, we came away safe in the knowledge that Mom would be well looked after. Everything was explained all through the arrangements and both Mark & Debbie kept us informed throughout. We can not fault the service we received and everything was perfect from start to finish.
Thank you C family

Excellent service and nothing too much trouble. Very friendly and caring. Cannot fault anything and would highly recommend.

Hi Mark & Debbie,
We just wanted to send you this quick note of thanks for looking after Dad (and us) when Mom passed away. Your care was absolutely outstanding and Dad has said he was so please that he chose you to look after Mom after seeing your advert in the Express & Star. We would have probably used one of the bigger companies in Wolves but I know Mom didn’t want to be treated as a number and the care we have all received is so much better than we could have hoped.
Thank you so much and we hope your business continues to grow, we will certainly be recommending you to others who find themselves in need of your services.

Our Heartfelt Thanks T,G & K (and Alffie the dog) XXX

We were led by the hand through the complexities of arranging a funeral, something that none of us had faced before. I shall be asking that my family use Mark for me when my time comes.

On behalf of my mother and the whole family can we just express our sincere thanks to you and Debbie for your kindness and care throughout a very difficult time for all of us.
Your service was first class throughout.

Thanks & Best wishes
AB

To Mark & Debbie,
We would like to thank you both and your team for such a professional and friendly service. Everything about the day was perfect. We would highly recommend you.
Thank you again for helping myself and my family through this difficult time.
Love
Irene Lavelle & Family
X X

Dear Mark & Debbie,
Thank you for everything you have done for us after the loss of Ivy.
Your professionalism was evident from our initial contact, throughout all the preparations and on the day of the funeral. It was nice that we dealt with the same person all through the arrangements and on the day.
We all very much appreciate your sensitivity and kindness, helping to make such a sad experience less stressful and easier to bear.
We would not hesitate to recommend your services to others.
Vivien & Robert Matthewson
Gillian Jones & Philip Edwards

You came highly recommended as one of the city’s best funeral directors.
I made an excellent choice.
Thank you.

We were looking for a family business to carry out my husband’s funeral – not a large impersonal business and M Jackson & Son suited perfectly. Their funeral home was lovely, everything we asked for was provided, Mark even managed to find the wooden handles I had requested. The funeral service went exactly as we had requested. We were particularly impressed with how my husband was presented to us in the Chapel of Rest, this was so important to me.
We were more than pleased with the care and attention we received under very difficult circumstances and we wouldn’t hesitate to recommend you if the occasion arose.

Regards S Marsh & Family

Mark & Debbie,
Thank you both so much for your kindness and support in arranging our mom’s funeral, everything was perfect. Even after the funeral you have continued to help us. Your attention to detail was spot on, we couldn’t recommend you more highly and wish you continued success.
Sincere thanks.

So comforting to be supported and assisted at such a sad time by a family run business. So much more personal and caring. Everything and more was made available to us particularly the additional viewings at short notice was appreciated. Everything was very professional. Thank You.

Mark & Debbie, Your help and support was always here for my family. Your kindness couldn’t be appreciated more.

The family of Mrs Whitehouse would just like to thank you so much, everything was perfect. You’re right ‘from my family to yours’ thank you so much.
X X
We would highly recommend you.

Taken from the Express & Star dated July 1st, 2017:

Thank you Mark Jackson from Jackson & Son, Wergs Road, Wolverhampton, for the loving care you gave in arranging the funeral for Colin Cornes.
Your support and concern at all times made everything as easy as possible for us as a family.
We wouldn’t hesitate to recommend you to anyone requiring Independent Funeral Directors of the highest level.

Thank You
Margaret Cornes
X X

To Mark, Debbie & Staff at M Jackson & Son,
Thank you for the care you took in arranging the funeral of my estranged husband John and also for understanding my financial situation. If I lived in Wolverhampton I would be recommending you to other people.
Thank you, Ruth.

We would like to thank Mark, Debbie & Staff at M Jackson & Son for their efficient service. Mark said he would look after Mom for us and that comment stayed with us and we believe that he did. Mom would have been proud of how the day went. Kind Regards to you all from the family of Mary Ellitts. God Bless x

To Mark & Deb,
Thank you for getting us through this difficult time and also for looking after our dad as your own.

From
Nandra Family

Cher Mark & Debbie,
Merci beaucoup pour cette cérémonie. Merci de votre professionnalisme votre empathie et votre compassion. C’était ma foi avec nous lors de cette cérémonie.

Dear Mark & Debbie,
Thank you very much for this ceremony. Thank you for your professionalism your empathy and compassion. It was my faith was with us at this ceremony.
(My best translation!!)

Just wanted to say thank you so much for looking after our mother. I don’t know how you do what you do but both you and your wife Debbie deserve medals…you were both absolutely fantastic. You guided us through every part of the funeral process with ease, were professional and respectful at all times, whilst somehow managing to keep us smiling at this sad time….Mark your kind words meant so much me – you instinctively knew when I need support and always knew what to say to keep us focused on Mom and what she would have wanted….even when I emailed you at night I was so surprised to get a reply almost straight away…and that was after 11pm I think! so your dedication and service is by far the best…Debbie thanks for the hugs and copious amounts of coffee, we got though it just like you said we would but only thanks to you. After being let down terribly by ******** and *** **** on past funerals we have arranged we are so glad you were recommended to us and will gladly pass on your details to others who are in need of your services.
Thank you and God Bless
XX
MN

Dear Mark & Debbie,
Thank you very much for everything you did for our Son’s funeral. we particularly appreciated Mark’s visit to us at home and the personal, family service you gave us. You really helped us cope with the saddest of times. Your services will be highly reccommended.
Thank you

J & C Nockels & Family.

Mark, Debbie & Family,

Thank you so much for supporting us through a difficult time. You have been so caring and have gone the extra mile in the service that you have provided. I hope that your business continues to grow – you are working hard and deserve every success.

Best Wishes,

Sue & Hilary

Dear Mark,

Thank’s so much to you both (Debbie) for your help and support in dealing with the funeral arrangements for my late husband G*****. The guidance you gave was invaluable and I really don’t know how I would have got through it without you. The service you and your staff gave was far superior to that which I have seen before at funerals and it meant a lot to be treated like a widow rather than a number….in my opinion you both do a wonderful job for which there are no words to express my full appreciation. Please forward my thanks to all involved.

You are both the best and I hope to stay friends with you for many years….I’ll be in for a cuppa and a chat soon XX

Kindest thanks MS

As this was the first funeral I had to arrange I was very apprehensive; I need not have worried. Everything was explained in detail and I was kept well informed throughout. This was a very personal and professional arrangement and it helped me through my grief by not having to worry. The horses were outstanding. We would have no issue with recommending your services to anyone….Can’t thank you enough Mark and Debbie.  CP (04/10/16)

“The service I received was excellent and I have been given valuable information regarding the ashes and how the family should deal with them at the appropriate time. I would have no hesitation in recommending you. JT”

“Dear Mark & Debbie. Thank you for your kindness, help and service which was second to none, thanks also for your care, support and thoughtfulness and your attention to detail. Love I & J”

“Everything possible was done to ensure our son had a wonderful send off. From start to finish the advice and explanation was excellent. Myself and all my sons family can’t thank you enough. Thank you.”

“Thank you so much for everything you did for mom’s funeral. The day went really well. Your staff were excellent. PS. Please thank Deb for being that shoulder to cry on and for those endless cuppas – between us we must have cornered the market on coffee beans for the last two weeks! Thanks again, God Bless.”

“Many thanks for the comfort and support during the loss of our father. Everything that could have been done was done to help us all through. You have the most difficult job in the world but everything was excellent. We were truly blessed to be looked after by you, your wife and your excellent staff. Many Thanks MM”

“To Mark, Debbie & Staff,
Thank you for all the care and dignity in which you conducted dad’s funeral and the kindness and support shown to all the family, it was very much appreciated. We would also like to thank your for your help and support before and after the funeral. We would be happy to highly recommend you.
With kind regards from the daughters of the late Mr C. M”

“Mark and his wife were very supportive throughout the process. They were obliging and helpful with any requests that the family had. The funeral home was welcoming, clean and inviting. Very pleased with the service provided. We would highly recommend using Mark & Debbie to anyone who has lost a loved one and is looking for a company that actually cares about the service given to families. Many thanks.”

“A very professional yet friendly service. We were very impressed with the level of service provided. Everything that we asked for was done. I would not hesitate to recommend you; the service and attention to detail were second to none.
Thank You AF”

“As expected your service was excellent. You looked after us all through the arrangements and your wife always knew when a cup of tea was in order. Thanks to you both. Please also thank your staff on our behalf; they were always on hand and very professional.
Many Thanks.
SG”

“Many thanks for all your help and assistance. Everything was perfect.”

“To Mark & Debbie,
Thank you sooo much for helping us through the hardest time of our lives and for taking care of my gorgeous, precious boy.
Lots of Love
T**** & Family X X X”

“We couldn’t have wished for a more perfect funeral, The staff were all very good and we liked the way the funeral director paged the hearse. Everything was as promised….no hiccups! Wonderful. Thank you.”

“Hi Mark
I just wanted to thank you for your personal and professional service. You made the making of decisions and arrangements as easy as possible and we felt that nothing was too much trouble. Thank you to you and your staff.
Kind regards,

MF”

“To my friends Mark & Debbie,
After coming highly recommended I asked that you carry out the funeral arrangements for my late wife. I wanted a special funeral for a special lady and I must say I was most impressed with the service I received. You and your wife looked after me all the way through the funeral process and although I still pop in to see you every now and again you both welcome me with a smile and we sit and have a chat over a cup of tea. Thank you both you were (and still are) wonderful.”

“Nothing was too much trouble for Mark and his Staff. The service received was excellent and the empathy shown to us at this difficult time was exceptional.”